ADaM Use Cases - IT Infrastructure Governance
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Business services depend on Processes. Processes depend on Applications. Applications depend on Hardware, Hardware depends on Network and Network depends on Facilities.
In this multi layer, multi dimensional business domain there is a number of interdependent departments that collectively deliver the top line service to the business. Within a large organization with a complex IT Infrastructure, the communication and knowledge gap between these interdependent departments is disparate. |
Upgrading a server from 2G of memory to 4G of memory is a relatively straightforward task for a qualified hardware engineer. But knowing the impact of bringing the server down whilst the change is taking place can have significant operational consequences if business critical services are dependent on the hardware at the time the change is implemented. Such changes happen on a daily basis without any transparency across the business domain as to the overall impact on the business.
Mapping the IT Infrastructure landscape and identifying the dependencies and ownerships throughout the organization diminishes the business impact and operational risk of implementing such changes within an organization.
The impact of implementing such basic day to day infrastructure changes under the ADaM framework significantly reduces operational risk due to the fact that the change is scheduled, communicate to the business owners, visualized, authorized based on a business impact analysis report, recorded for audit purposes and transparent to all interested parties.